MEDICAL SUPPORT ASSISTANT
JOB TITLE: MEDICAL SUPPORT ASSISTANT
JOB REF: RMQ2041
HOSPITAL: LA LUCIA HOSPITAL
LOCATION: LA LUCIA, UMHLANGA
JOB TYPE: PERMANENT POST
WORKING HOURS: 40 HOURS
TIME CONDITIONS: DAYSHIFT
SALARY: R11 000 - R23 000
CLOSING DATE: 4 APRIL 2025
MEDICAL SUPPORT ASSISTANT JOB DESCRIPTION
We are looking for a detail-oriented team player to join our workforce as a medical support assistant. The responsibilities of the medical support assistant include greeting patients, maintaining and recording medical data in patient files, controlling patient accounts, and handling scheduling.
A successful medical support assistant should have excellent administrative and data entry skills. Ultimately, a top-notch medical support assistant should be empathic to patients and supportive of Doctors and should work well in a team environment.
MEDICAL SUPPORT ASSISTANT RESPONSIBILITIES:
• Answering phone calls and emails and delivering messages to staff members.
• Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
• Maintaining patient records and updating their medical data, both manually and electronically.
• Organizing the paperwork and opening files for new patients.
• Verifying patients' insurance information.
• Assisting Doctors with patient examinations, as needed.
• Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.
• Recording Doctors' orders regarding patient care and scheduling the appointments.
• Tracking inventory and ordering supplies.
• Maintaining employee timesheets and attendance records.
MEDICAL SUPPORT ASSISTANT REQUIREMENTS:
• Matric Certificate or GED.
• A minimum of one years' vocational training may be advantageous.
• Certification, such as Certified Medical Assistant or similar, may be advantageous.
• Administrative experience and basic knowledge of medical terminology.
• Experience with electronic medical records (EMR) and scheduling skills.
• Basic computer skills, attention to detail, and organizational skills.
• Excellent customer service and communication skills.
Interested applicant who meet the requirements can submit application of employment below. Applicants will be conducted shortly, Should you not be contacted in 14 days of your application, Please consider your application unsuccessful and thank you for your interest in our healthcare group.