ADMISSIONS CLERK
ADVERT REF: RMQ2003
ADVERT TITLE: ADMISSIONS CLERK
AREA: LA LUCIA, DURBAN
ADVERT TYPE: FULL-TIME
WORKING HOURS: 40 HOURS
TIME CONDITIONS: DAYSHIFT
SALARY: R16,500 – R33,000
CLOSING DATE: 10 MARCH 2025
ROLE SUMMARY
La Lucia Healthcare Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.
RESPONSIBILITIES AND DUTIES
• Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system.
• Assist with pre-admission of patients as necessary
• Ensure professional and friendly when dealing with internal and external customers
• Responsible for the marketing of the department and services offered to admitting doctors and follow up with non-compliance.
• Assist with admission internal audits and quality reviews pertaining to department needs.
• Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department.
• Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence.
• Ensure processes are in line with the working procedures and policies of La Lucia Hospital.
• Computer literate – must be accurate and pay attention to details
• Proactive, organised and able to multitask and work well under pressure
• Assist with the WCA & RAF
• Participative and able to work as part of the team & Professional in appearance
SKILLS PROFILE
EDUCATION
• Minimum Grade 12 (Matric)
WORK EXPERIENCE
• At least 2 years work experience in a hospital environment.
• Customer-oriented with exceptional interpersonal skills
INTERESTED APPLICANTS WHO MEET THE REQUIREMENTS OF THE ADVERT MAY APPLY HERE USING THIS JOB PORTAL. CANDIDATES WILL BE CONDUCTED SHORTLY, SHOULD YOU NOT BE CONTACTED IN 14 DAYS OF YOUR APPLICATION, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL AND THANK YOU FOR YOUR INTEREST IN OUR HOSPITAL.